Welcome to Mapanza, the home of high-quality business consulting services.
Welcome to Mapanza, the home of high-
quality business consulting services.
We pride ourselves in thinking and acting differently, helping you approach your business challenges with a fresh perspective, and providing unbiased advice that will make a real positive difference to your performance.
We don’t believe in a ‘one size fits all’ approach and work across all verticals within the public and private sectors.
We get to know your business to create a robust and measurable plan that targets your challenge areas, promotes cultures of innovation, improves performance, and influences positive change across the whole organisation.
If you want to put your expertise to the test, we are always interested in hearing from skilled consultants who can help our clients experience positive growth.
If you want to put your expertise to the test, we are always interested in hearing from skilled consultants who can help our clients experience positive growth.
01. Business Strategy
Aligning your long-term goals with your business strategy. We evaluate where you are and what you need to do to meet these goals. We partner with you to create a framework that ensures a collective business-wide commitment to meeting your strategy with defined key success benchmarks.
Our advice can cover anything from competitive advantage and brand awareness to restructuring and crisis management.
02. Operations
Streamline costs and increase revenue. We will analyse your performance to identify where processes and systems can be improved, so your company can function more effectively and efficiently day-to-day.
03. People & Culture
Our CIPD Level-7 qualified consultants can assist across a broad spectrum of HR functions, helping you embed a people strategy internally and create high levels of employee engagement. Advisory areas can include policy, technology, training, talent management, employee relations, and people analytics.
04. Customer Experience
With an extensive background in enhancing customer experience, we can help define your end-to-end customer journey, implement digital solutions, and scope in-house and outsourced solutions to drive down cost per contact and enhance your CSAT and NPS scores.
Contact us today to book your free consultation.
Contact us today to book your free consultation.